At Ranias’s Official, we want you to be completely satisfied with your purchase. If you are not happy with your order for any reason, we offer easy returns and exchanges to ensure a smooth experience.
Return Policy:
- Items can be returned within 3 days of purchase.
- A return is possible if you received the wrong item from us. To be eligible for a return, the items must be unused, in their original packaging, and in the same condition as when you received them.
- Clearance and sale items are non-returnable.
Exchange Policy:
- At Ranias’s Official, we currently do not offer exchanges on any products. We recommend carefully reviewing your order before completing your purchase to ensure that you receive the correct items.
- If you have any issues with your order, please refer to our Returns Policy or contact our customer support team at raniasofficial@gmail.com, and we will do our best to assist you
Return Process:
- Contact our customer service team via email at raniasofficial@gmail.com with your order number and reason for return.
- Once your return is approved, you will receive instructions on how to send the item back.
- Refunds will be processed within 10 days of receiving the returned item. Please note that shipping costs are non-refundable.